Testimonials for Lucy Swain, Speech & Language Therapist
"When I first made contact with Lucy, I had suffered with a very hoarse and croaky voice for the best part of three months, following three weeks of complete voice loss resulting from an initial chest infection. I speak for a living, so this was major concern for me. Additionally, I found this difficulty very stressful and isolating.
Lucy listened to my concerns and seemed to really empathise with what I was going through, from her very first email response, which put me at ease for our first meeting.
Lucy was able to see me very quickly, giving me the opportunity to have two sessions with her and have daily exercises to do at home while waiting for my NHS speech therapy appointment. The difference this has made has been phenomenal. One of the secondary issues affecting my voice, in addition to reflux and damage caused by coughing, was muscle tension. Within a couple of weeks, this has all but disappeared, thanks to the work I have done with Lucy. While the other issues will take longer to resolve and still cause me to sound hoarse and have a very weak voice, I can now converse comfortably and I have regained some level of volume control for my voice too. Working with Lucy has made a huge difference to my work - I was able to give a half hour radio interview (unthinkable prior to my sessions with Lucy!) and was even told by the presenter who had no idea that I had a voice problem, that I have a 'lovely rich voice'! From a personal perspective, I now feel like I can participate in family life again and converse with friends much more freely. I have a long way to go yet to resolve all the issues affecting my voice, but doing the initial work with Lucy has had a huge positive impact."
"I was diagnosed with a vocal (cord) palsy whilst away on a work assignment with limited access to healthcare. Lucy was recommended to me by a friend and I am so pleased that I reached out to her as she was a great support. Lucy explained what was happening to my vocal cords and provided me with reassurance at a time when I was quite stressed about my voice. I really appreciated how Lucy explained everything to me very clearly and was happy to answer all my questions. Everything she explained was done so very clearly and kindly. I would highly recommend Lucy to anyone experiencing similar issues. Thank you so much Lucy!"
JS, via telepractice (overseas)
"Lucy issued speech exercises which she went through with me during the sessions and she followed up my progress at the next session. Lucy was very good at explaining to me what had happened to me after the stroke and how and why it affected my speech, and how to get around it, which I found very comforting.
Lucy's attitude and empathy towards me and my condition greatly helped me to quickly build up my self-confidence and self-respect again, which was very low at the time of meeting Lucy. I couldn't have been supported and helped any better if I'd have been a member of the Royal family. THANK YOU LUCY FOR GETTING MY LIFE BACK AGAIN."
"Lucy was rapidly able to diagnose the cause of my speech impediment, which was quite different from what I had supposed. She then guided me through a series of exercises, progressing each week. Some of these seemed rather inconsequential at first, but as I worked away at them my voice improved noticeably.
At the end of the programme I was able to address an audience of 50 people for a half an hour without any problems, and my voice is much improved for day-to-day use, in particular on the telephone.
I have suffered from the impediment for many years, and Lucy was able to cure me of it in two and a half months. I am impressed and very grateful."
TB, E Yorkshire
"Lucy spent a lot of time listening and asking questions about my general health to build a picture of my speech problems, which I very much appreciated. I also found the materials she forwarded before my initial consultation very helpful as prep for the meeting. Lucy was extremely welcoming and friendly which made the whole experience much more relaxing and reassuring"
"Lucy made me feel at ease straight away. She listened to me and didn't make me feel embarrassed, which improved my confidence straight away. After the initial assessment, I had three further sessions with Lucy, and I felt a great improvement after each. Lucy explained things in a very logical way, about how sound was made and where in the mouth it was produced, what had happened with the stroke and how the brain was trying to find an alternative route to help me speak. She pointed out areas when I had difficulties pronouncing words, for example, when there were two or three consonants in a row. All the exercises Lucy gave me were relevant to improving my speech. I thank Lucy for all she did for me and if I look back to the first time I met her, what a difference her help and expertise gave me in improving my life after the stroke."
"Everything was clearly explained and we left with a better understanding of why the condition occurs and reassurance in handling it. We had handout information to take away and a detailed report to follow. Totally professional and very approachable regarding asking questions."
SR, E Yorkshire
"Many thanks Lucy. Your session was very useful and put our minds at rest on many levels. Be assured that from meeting you we will come back if we feel P needs more help following his move on from the initial symptoms. I transferred your fee today and it was worth every penny."
PG, East Yorkshire
"I would recommend Lucy Swain as she is very professional and understanding. If it were not for Lucy recognising an underlying condition which resulted in a referral to a Consultant and an operation, I would have been in the same state for many years to come."
PJ, East Yorkshire
"Lucy first helped me to diagnose my particular problem. Shen then guided me in several sessions in practices that helped reduce the symptoms and hopefully completely resolve the problem. The support I received from Lucy was excellent, very competent. I am very thankful for her help."